Carbone Technology Solutions
local concierge style technology support company serving the SouthShore Florida area.
We exist to provide people with dependable, approachable, hands
on help for the technology they use every day. Our business is centered around the belief that
technology support should feel personal, simple, friendly, and empowering rather than stressful
or confusing.
About Us
Carbone Technology Solutions is a local concierge style technology support company serving
the SouthShore Florida area. We exist to provide people with dependable, approachable, hands
on help for the technology they use every day. Our business is centered around the belief that
technology support should feel personal, simple, friendly, and empowering rather than stressful
or confusing.
Many individuals struggle with technology. Devices advance quickly and instructions are rarely simple. People often feel embarrassed asking questions or frustrated when something goes
wrong. Our business was created to bridge that gap with confidence, patience, and clear
guidance.
We offer support that prioritizes comfort and clarity. Our goal is to make people feel like
technology can work for them, not against them. We do this through conversation, education,
troubleshooting, and hands on assistance.
Our services include
Our services include practical and reliable solutions to help get the job done right. We focus on quality work, clear communication, and making sure our clients feel confident every step of the way. Our goal is to deliver results you can depend on.
Computer Support and Troubleshooting
Assistance with computers that are slow, confusing, unresponsive, or behaving unexpectedly.
We help with updates, email issues, virus problems, software setup, connectivity failures, and
general navigation. People often call us because their computer simply is not doing what it
should. We walk them through what is happening and then resolve it while explaining how to
avoid it in the future.
Smartphone Setup and Assistance
We help customers set up new phones, transfer information, adjust settings, install apps,
understand features, and resolve issues with texting, calling, or accounts. Phones are deeply
personal tools and many people feel intimidated by them. We aim to make the experience
smooth and comfortable.
Printer and Wi Fi Help
Printers and household networks are common points of frustration. We assist with printer setup,
device pairing, network troubleshooting, router resets, configuration issues, and error resolution.
We also explain connectivity concepts so customers understand what happened.
Who We Are
Carbone Technology Solutions was founded by husband and wife team Paul and Jessica
Carbone.
Paul has worked in telecom and customer support his entire career, gaining deep experience in
communication systems, troubleshooting, phone support, and customer interaction. Over time,
he discovered that technology support is not just about fixing something. The true value lies in
helping people feel confident with the technology that shapes their life.
Customers repeatedly told Paul that the most meaningful part of the interaction was how
comfortable he made them feel, how well he explained things, and how he helped them feel
capable rather than dependent. That reinforced our approach as a company.
Our Testimonials
These testimonials share real experiences showing how our friendly technology support helps neighbors feel confident.
I was completely overwhelmed by my computer issues, but Paul took the time to explain everything clearly and patiently. I never felt rushed or embarrassed asking questions. It truly felt like a neighbor helping a neighbor
Setting up my new phone felt intimidating, but Paul and Jessica made the entire process smooth and stress-free. They explained things in a way I could actually remember. I finally feel confident using my phone again.
From fixing our Wi-Fi issues to helping us understand scam emails, Carbone Technology Solutions has been incredible. Having someone patient and knowledgeable come into our home made all the difference.
